Conflict Styles

Tool 37 – Download here Aim of the tool Generate insight on how different conflict-handling styles affect interpersonal and group dynamics and empower people to select the appropriate conflict-handling style for any situation. When to use it? The co-creation stage. At this stage, this tool helps people to engage and collaborate.

Six Thinking Hats

Tool 28 – Download here Aim of the tool To look at a decision or problem from different perspectives to achieve a complete and rounded view of the situation. When to use it? In the Divergence stage, or Convergence stage, where the quality of analysis is crucial for the best possible decisions.